All ideas

Have an area in Fusion where I can record the rates we negotiated with payers, so that we can determine the anticipated payments we'll receive from services.

Allow me to manage my own bank of quick phrases. A therapist doesn't need to have access to quick phrases used by a biller.

Have an option to send both the primary document and the POC. Right now I can only send one or the other. If I want to send both I have to send them separately.

Allow me to open and work on multiple documents at the same time.

If a payer doesn't pay on a claim but puts it toward the deductible, it's misleading to have the claim appear in "Not Paid" because it makes it seem like it was denial.

Let me import 835 files into Fusion to process as received remits.

I want to replace the word "Re-Adjudicated" with "Paid" on statement line details (which appears on invoices) to make it easier for clients to read.

If I revise a claim and send it to secondary insurance, remove the charges that were initially selected as patient responsibility until all the instances of the claim are finalized. We send statements and when we revise and submit to secondary, th...

When viewing the authorization reminders from the Schedule tab, allow me to sort or filter the list by service type.

Display the patient's phone number on the appointment block so if the patient doesn't show we can call them without having to pull up the patient's information screen.