When I check a patient out and process a payment, allow me to edit the payment. For example, sometimes I accidentally process it as a co-pay when it should be an account payment, or I need to edit the reference.
It would a tremendous help we could change a credit card charge from "co-pay" to "account pay". It's not uncommon for a biller to process as "co-pay" in error for private pay clients. The only way I've found fix it cleanly is to reverse the charge and process a new one, incurring more transaction fees. I would think it should be easy to change if a claim has not been generated.
