Allow me to resend the welcome email that people receive when I invite them to the portal. If they didn't receive the welcome email, I can only send them an email to reset their password, I can't resend the welcome email.
Guest
over 5 years ago
in Patient
2
Future consideration
Allow me to download/print the receipt for a copay payment made after the transaction. If a patient requests another copy of it at a later time, there is no way for us to access/print it.
Guest
about 6 years ago
in Schedule
0
Future consideration
Include a date, timestamp, and the person's name when adding an appointment note. We write an appointment note if the patient cancels and we need to go back and make sure they canceled within the 24 cut-off time.
Tracey R
about 5 years ago
in Schedule
5
Future consideration
Include tag/identifier when multiple cards are saved for payment processing
Include some kind of identifier when using a saved card for payment processing so that I can tell which one is the credit card, debit card, or HSA card, or which card is the client's preferred card.
Guest
over 5 years ago
in Billing
3
Future consideration