Change the label of the Payer ID field to something like Member ID, Patient ID, or just ID. Payer ID is confusing and misleading.
ADMIN RESPONSE
Aug 24, 2024
In the patient information dialog, the Payer ID field has been renamed to Insured ID. Keep up to date on the latest changes in Fusion with our release notes! https://fusionwebclinic.helpscoutdocs.com/article/1016-release-notes-march-26-2019
Hello! I'm wondering if a change can be made in individual patient accounts, under each payer section. Right now the entry for "member ID" is described as "payer ID". This can be confusing, because there IS such a thing as a payer ID, and it is NOT the number sequence being entered into this line. When our staff is speaking with the insurance company, staff members that are less experienced with payer ID vs. member ID are also becoming confused. Could we switch the wording in patient accounts to reflect "member ID" or "insurer's ID" instead?
