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Fusion Ideas Portal
Status Future consideration
Categories Billing
Created by Guest
Created on Sep 11, 2019

Remove charges from billing account when revising claims

If I revise a claim and send it to secondary insurance, remove the charges that were initially selected as patient responsibility until all the instances of the claim are finalized. We send statements and when we revise and submit to secondary, those charges still appear on the statement.
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  • Tracey R
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    Oct 3, 2019
    A patient turned in their secondary insurance after a claim was submitted. We added that to the claim and it is in the reviewing phase however the patient is still showing a balance for those dates even though it is in reviewing. The system should update the balance once the secondary is added.