This is a requirement by law, I am just reading these updates and we are in implementation and was not aware that the payer name is not on the invoice (explanation of benefits) Insurances can deny claims if this payer information and name is not on the eob for secondary and tertiary claims.
List the primary payer's name on invoices where it says "primary payer adjustment" and "primary payer paid amount", add their insurance's name afterwards in parenthesis. We get several questions about invoices and if we billed insurance first (even though it said primary payer...) so I think if it had their actual insurances name they might understand their invoices a little better.
