Billing

Don't remove the charge from the patient's billing account when a claim is created. My patients pay upfront before the EOB is processed and I want to be able to invoice for the services even if insurance has not processed the claim yet.

Use professional wording in messages that pop up, like using "No" on the button of a confirmation message instead of "Nope".

When manually entering a remit, have the newest added claims appear at the top of the list so I don't have to scroll down to find it and enter amounts.

When adding a claim to an EOB, don't automatically filter the claims for that payer that are either submitted or accepted.

When applying a payer filter to claims, list all the payers rather than only listing some and making me search for the ones that don't appear.

When refreshing a claim, I want to select specific fields to update.

The icon for "View Claim" is very faint and hard to see. Make this more visually distinct.

Make the pending claims a different color in the patient's statement. In old Fusion, pending claims were in a red font which made them easier to distinguish.

Allow me to access or view a patient's billing account when viewing an invoice from the Billing tab → Accounts → Invoices.

Allow my patients to make additional payments beyond what's listed on the invoice when using click to pay invoices.